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National Economic and Social Council

  • Brand

    NESC

  • Industry

    Public Policy

  • Role

    Marketing Communications Manager

  • Year

    2013-2016

National Economic and Social Council

Amplifying the National Economic and Social Council’s brand through traditional and digital integrated marketing communications.

Digital
  • With a mobile first approach, tendered for responsive redesign of website.
  • Launched Twitter, Facebook and LinkedIn channels and integrated these channel’s content with the existing workings of the organisation and communications with traditional media.
  • Used social as a tool to amplify existing communications efforts such at events where stakeholders were encouraged to have real time online discussions about the event. This resulted in all NESC events trending in Ireland thereafter.
  • Created content for campaigns, including live broadcasts, videos, graphics, images, which kept costs to a minimum.
  • Compiled regular analytical reports to review and amend performance, and presented these findings to the Director and team.
Traditional Media
  • Communications with traditional media was streamlined, by simplifying press releases and targeting relevant journalists in advance.
  • Graphics were also issued with communications to journalists, to break down the policy analysis and get the details to them as quickly and easily as possible.
  • Established a media strategy where media pitching plans were formulated as well as preparing the Director and other colleagues for media appearances and interviews.
  • Traditional media also became a core element of events. This was important from a media relations perspective as the organisation’s staff had a chance to meet and speak to the media face-to-face and get to know them better, and it provided an opportunity for the complexities of the work to be explained to them.
  • The efforts made to increase traditional media coverage also crossed over onto digital platforms.
Stakeholder Engagement
  • The key to this integrated marketing communications strategy was the focus on the stakeholders.
  • By identifying and categorising them, then creating a customer relationship management (CRM) database with Microsoft Access, they could then be targeted with relevant information that was of value to them.
  • The Contacts Database became the central hub of all of the organisation’s communications, including event organisation, media pitches/press releases and newsletters/email marketing.
  • Events were at the heart of this strategy, for many reasons, including: brand awareness, product awareness, audience targeting, valuable connection and interaction with stakeholders both offline and online, traditional PR, social media mentions/trending topics; and a variety of material for content marketing for use across all channels.

Digital, Social Media & Events

Social MediaWebsiteAnalyticsEvents

Social Media Content

Website Redevelopment Project

Analysis of Performance

Events and their trending positions on Twitter

 

Media Coverage